Return & Refund Policy – VibeSolis.xyz

1. Introduction

At VibeSolis.xyz, we are committed to providing high-quality wall décor products that enhance your living spaces. However, if you are not fully satisfied with your purchase, our Return & Refund Policy ensures a hassle-free process.

2. Return Eligibility

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in their original packaging, and in resalable condition.

  • Proof of purchase is required for all returns.

  • Customized or personalized products are not eligible for returns unless defective.

3. Return Process

  • Contact our customer support at info@runpevis.xyz with your order details and reason for return.

  • Our team will provide you with a Return Authorization (RA) Number.

  • Securely pack the item and include the RA Number inside the package.

  • Ship the return to our address: VibeSolis.xyz 673 School Dr, Poteet, TX 78065, USA

4. Refund Policy

  • Once we receive and inspect the returned item, we will notify you via email.

  • If the return is approved, refunds will be processed within 5-7 business days.

  • Refunds will be issued to the original payment method used for the purchase.

  • Shipping fees are non-refundable.

5. Exchanges

  • We only replace items if they are defective or damaged upon arrival.

  • To request an exchange, contact us at info@runpevis.xyz with proof of the defect or damage.

6. Non-Returnable Items

  • Customized or personalized products.

  • Items purchased during clearance sales or promotional events.

  • Gift cards and downloadable content.

7. Customer Support

For any questions regarding our Return & Refund Policy, please contact us:

  • Address: 673 School Dr, Poteet, TX 78065, USA

  • Phone: (830) 276-4815

  • Email: info@runpevis.xyz

8. Policy Updates

We reserve the right to modify this Return & Refund Policy at any time. Changes will be posted on this page.

Thank you for shopping with VibeSolis.xyz – your trusted store for wall décor products!